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FAQ

We have listed below all the most frequently asked questions from our customers. If you have a question that is not listed, send us a message through our Contact page.

Your Smile Avenue Teeth Whitening Kit user manual contains full instructions on how to use the kit, including illustrations. You can also view the video on our product page.

Results will be visible during the continued use of the kit for 12 consecutive days. We recommend doing a daily whitening session until you have used at least 3 gel pens. You can consult your Smile Avenue shade guide to track your results.

You should use it once a day. Each whitening session lasts for 16 minutes. We recommend using the kit for at least 12 consecutive days. Then, a maintenance session (once every two weeks) is recommended to maintain the whitening effect.

Phthalimidoperoxyxcaproic Acid (PAP) is the primary whitening agent used in Smile Avenue’s Teeth Whitening Kit which is completely safe for your teeth. PAP oxidizes tooth stains and creates lighter compounds within your teeth to produce a whitening effect. It’s proven to whiten teeth as effectively as traditional ingredients, with the added bonus of not causing enamel damage and tooth demineralization that come with traditional whitening ingredients.

Carbamide Peroxide (34%), Glycerol, Propylene Glycol, Deionized Water, Carbomer, Carboxymethyl, Triethanolamine, Poly Vinylpyrrolidone, Menthol.

Our gel has been specifically designed to be safe for the gums, tongue and the teeth. You shouldn’t use any whitening product if you have signs of gum disease.

There are no side effects of using the Smile Avenue Teeth Whitening Kit.

You can check out our product page by clicking here.

Our Gel Refills include 3 additional Gel Pens, to resupply your Teeth Whitening Kit and help maintain or improve your results. Depending on your consumption of dark foods, everyday stains may start to creep back in after your initial treatment. By keeping your Kit stocked with Gel Refills you’ll ensure that your teeth stay whiter and brighter for longer.

Our Gel Refills kit includes 3 additional Smile Avenue Whitening Gel Pens, to resupply your Teeth Whitening Kit. Click here to get more refills today.

Yes, but veneers and fillings aren’t designed to be whitened and require special care from your dentist. This also includes crowns, caps, bridges and dentures. The Smile Avenue formula works to remove surface stains from natural teeth.

We recommend waiting until your braces are removed before using the Teeth Whitening Kit to avoid uneven whitening. For a retainer, it’s best to speak to your dentist before use.

For hygiene reasons we recommend keeping your Smile Avenue LED light all to yourself. If you really wish to do so, make sure to properly rinse the LED light after each session.

For any refund request, please send us the complete kit as well as dated photos showing your shade before and after treatment to info@smile-avenue.com.

Shipping takes between 2 to 4 days. We use USPS.

Shipping is free when ordering directly through our website.

Please send us an email or a direct message through our contact page or Facebook chat. Our team will be happy to help with any questions you may have!

Shipping

Please allow 2-3 business days for shipping. Shipping times may vary between different states.

Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and that our team is getting your parcel ready for shipping.